Refund and Refill Policy

Digital delivery and the refund position

Orders concern followers, views, or likes applied to the selected public destination. There is no physical item to ship back. Media Mister does not offer voluntary or change-of-mind refunds for these packages. Read the service name, quantity, destination requirements, price, and terms before confirming payment.

This policy does not exclude a refund, cancellation, correction, or other remedy that applicable law requires. A count-drop refill and a mandatory legal remedy are different matters. The wording here should not be read as a waiver of rights that cannot lawfully be waived.

Refills whenever delivered numbers drop

The stated refill guarantee applies whenever delivered followers, views, or likes drop. No fixed day limit is imposed in the supplied guarantee. A request should identify the original order and destination so the reported shortfall can be reviewed.

The refill concerns that original service. It does not change followers into views, move a Page-like package to a personal profile, or transfer an upload order to unrelated content. Keep the destination public and retain the confirmation email with the quantity ordered.

Information to include in the request

• Order reference and the email used at checkout.
• Service name and the package quantity.
• Original public profile, Page, video, Reel, post, or photo link.
• A concise explanation of the drop and when you noticed it.

Send the request through the contact page or email [CONTACT EMAIL]. Do not include account passwords or full payment credentials. Keep the same order record available for any follow-up.

An unfinished package is a delivery question

Orders begin delivering within a few hours and complete gradually according to their count. A first increase does not establish that the full package has arrived. If the quantity appears unfinished, check tracking and report the delivery issue with the original reference.

Describe incomplete delivery separately from a drop after delivery. That distinction helps the review focus on the right issue. No universal completion or support-response deadline is stated for every package. Applicable remedies for a service problem remain subject to the circumstances and the law.

Wrong links, duplicate payments, and other issues

Contact support promptly if you entered a wrong destination, notice a duplicate payment, or believe an order record is incorrect. Include the reference and explain the correction requested. Whether a destination can be changed depends on the stage and circumstances of the order; a request alone does not confirm redirection.

A payment provider may have its own dispute process and deadlines. This policy does not require customers to surrender rights available under applicable law or payment arrangements. Preserve the checkout record and relevant communications if you raise a concern.

What a refill does not promise

A refill addresses a qualifying drop in the delivered metric. It does not guarantee sales, ongoing audience activity, local customer interest, organic distribution, or platform eligibility. Platform rules and decisions remain separate from Media Mister’s digital service terms.

For the broader ordering conditions, read the terms and conditions. Questions about this policy can be sent to [CONTACT EMAIL] with the relevant order information.